PRIVACY POLICY
Website: joeandhilde.com
Email Contact: hello@joeandhilde.com
Location: North Carolina, United States
Last updated: November 11, 2025
Who We Are
The Adventures of Joe and Hilde: Life, Love & the Spectrum is an educational and creative website based in North Carolina, United States. Our site shares cartoons, blog posts, digital printables, and wellness or mental-health–related resources that explore everyday life and emotional well-being. This website is legally operated by Bonnie Fitts (d/b/a “The Adventures of Joe and Hilde: Life, Love & the Spectrum”), together with Becky Fitts and Jeremy Jenkins as contributing co-partners. Although members of our team hold professional licenses (for example, in mental health, nursing, and veterinary medicine), this website does not provide therapy, clinical services, or medical advice of any kind. For any questions about this site or its policies, contact:
Email: hello@joeandhilde.com
Website: https://joeandhilde.com
Scope and Jurisdiction
This Privacy Policy applies to all visitors, users, and customers of joeandhilde.com and any related digital products, newsletters, or online services offered under “The Adventures of Joe and Hilde: Life, Love, & the Spectrum.” We welcome visitors from the United States and around the world. We aim to comply with applicable privacy laws, including:v United States privacy laws (such as the California Consumer Privacy Act – CCPA/CPRA, and similar state laws) , The European Union’s General Data Protection Regulation (GDPR) and The United Kingdom’s Data Protection Act (UK GDPR). If you access our site from outside the United States, please note that your information may be processed in the U.S., where privacy laws may differ from those in your country. We take appropriate steps to ensure your data is handled securely and in accordance with this policy.
What Personal Data We Collect
We collect only the information necessary to operate our website, deliver products, and communicate with visitors. Information may be collected in three ways: Directly from you (for example, when you fill out a form, sign up for a newsletter, or make a purchase), Automatically (through cookies and analytics tools), and/or Through trusted third parties (such as payment processors and email services). The types of data we may collect can include: Contact information — such as your name and email address (via contact forms, landing pages, or newsletter sign-ups). Payment details — processed securely through Wix Payments, Apple Pay, Google Pay, or PayPal. We do not store or have access to full credit-card numbers or financial account details. Usage data — such as pages visited, time spent on the site, browser type, and device information (collected automatically through Wix Analytics). IP addresses and cookies — collected automatically for site security and analytics purposes. We do not sell, rent, or trade your personal information to any third party. We also do not knowingly collect sensitive personal data (such as health or medical records) through this website.
How We Use Your Information
We use the personal data we collect only for legitimate and clearly defined purposes. These include: Responding to your messages or inquiries, Sending newsletters and updates, if you’ve opted in, Processing purchases and delivering digital products, Improving website performance, functionality, and security, Analyzing general site usage trends (through anonymized analytics data), and/or Complying with legal and financial obligations, such as tax reporting or recordkeeping We do not use your personal data for automated decision-making or profiling. We also do not sell, rent, or share your data with advertisers or other third parties for marketing purposes. Legal Basis for Processing (GDPR and U.S. Privacy Laws): Depending on your location, we process your information under one or more of the following lawful bases:Consent — when you voluntarily provide information (e.g., subscribing to a newsletter or submitting a form). Contract — when necessary to complete a transaction or deliver a purchased product. Legal obligation — for recordkeeping, accounting, and tax compliance. Legitimate interests — to improve site performance, prevent fraud, and ensure website security. Your rights under U.S. laws — including the right to know, access, delete, or opt out of certain uses of your personal information (as applicable by state law).
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to help us operate efficiently and understand how visitors use the site. Cookies are small data files stored on your device that can be used to remember preferences, enable secure purchases, and analyze site traffic. We use them for: Essential functions (e.g., keeping your shopping cart active or enabling secure logins). Analytics (e.g., understanding which pages are visited most often). Performance and security (e.g., detecting fraud or technical issues) We do not use cookies for targeted advertising or cross-site tracking. Managing Cookies: When you first visit the site, a cookie banner (managed by Usercentrics) gives you the option to accept, reject, or customize your cookie preferences in accordance with GDPR and CCPA/CPRA requirements. You can also adjust your cookie settings at any time by reopening the banner or changing your browser settings to block or delete cookies. Third-Party Cookies: Some cookies are placed by trusted service providers, including Wix.com and Wix Analytics. These help us maintain site functionality and improve user experience. Data collected through these cookies may be processed in other countries (such as the United States). Where required, data transfers are protected by Standard Contractual Clauses or equivalent safeguards.
Third-Party Services
We use trusted third-party providers to help operate our website, process payments, and communicate with visitors. Each provider collects or processes data only as necessary to perform their specific function. Our current third-party services include: Wix.com – website hosting, analytics, contact forms, e-commerce, and email management. Wix Payments, PayPal, Apple Pay, and Google Pay – secure payment processing for digital purchases. Note: We do not store or have access to full credit-card numbers or banking details. Usercentrics – cookie consent management and tracking-preference storage in accordance with GDPR and CCPA. Wix Email Marketing – newsletter delivery and subscriber management. We do not sell, rent, or otherwise disclose personal information to third parties for advertising or marketing purposes. Each provider is required to safeguard your information and use it only for the services we request. Some data may be processed or stored outside your home country (for example, in the United States).
Where applicable, we rely on Standard Contractual Clauses or other lawful mechanisms to ensure adequate data protection for international transfers.
Data Retention
We keep personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy — or as required by law. Retention periods vary depending on the type of data and how it’s used: Contact form messages and general inquiries: retained for up to 12 months, then securely deleted. Newsletter and subscriber data: retained until you unsubscribe or request deletion. Purchase and payment records: retained for at least 7 years to meet tax, accounting, and legal obligations. Website analytics and cookies: retained according to Wix and Usercentrics default settings or until cookies are cleared. When data is no longer needed, it is either securely deleted or anonymized so that it can no longer identify any individuals. We review our data retention practices periodically to ensure compliance with U.S. privacy laws and GDPR data minimization requirements.
Your Privacy Rights
Depending on where you live, you may have specific privacy rights under local laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA/CPRA) and similar U.S. state laws. We respect and honor all such rights to the best of our ability. If You Are Located in the EU/EEA or UK (GDPR) you have the right to: Access the personal data we hold about you, Correct inaccurate or incomplete data, Request deletion of your data (“right to be forgotten”), Object to certain types of processing, Withdraw consent at any time (without affecting prior lawful processing), Request data portability to another provider, Lodge a complaint with your local data protection authority. If You Are Located in the U.S. (CCPA/CPRA and Similar State Laws), you may have the right to: Know what categories of personal information we collect and how it’s used, Request a copy of your personal data, Request deletion of your personal information (subject to lawful exceptions), Opt out of any sale or sharing of your data (we do not sell data), Correct inaccurate information, Receive equal service and pricing even if you exercise your rights (“no discrimination”) How to Exercise Your Rights: To make a request under any of these rights, contact us at hello@joeandhilde.com We will verify your identity before processing your request and respond within the time required by applicable law (usually within 30–45 days). There is no fee to submit a privacy request.
Children’s Privacy
This website and its content are intended for adults. We do not knowingly collect, store, or use personal information from anyone under the age of 16, and we do not target or market to minors. If we learn that we have unintentionally collected personal information from a child under 13 (as defined under U.S. law), we will delete that information promptly. Parents or guardians who believe their child’s data may have been collected can contact us at hello@joeandhilde.com, and we will address the matter as quickly as possible.
Data Security
We take the security of your personal information seriously. To protect it from loss, misuse, or unauthorized access, we use a combination of technical, administrative, and physical safeguards, including: HTTPS encryption across our website, Secure payment processing through trusted third parties (e.g., Wix Payments, PayPal, Apple Pay, Google Pay), Limited internal access to personal information — only those who need it for legitimate business purposes may access it, Regular account monitoring and updates to maintain site security. While no online system can guarantee absolute security, we strive to maintain appropriate protections in line with current best practices and applicable privacy laws. If we ever become aware of a data breach affecting your information, we will notify you and any relevant authorities in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect new practices, legal requirements, or service changes. When we do, we’ll update the “Last updated” date at the top of this page. If the changes are significant, we will notify visitors by posting a notice on our website or (if applicable) emailing subscribers directly. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, we aim to respond to all privacy-related inquiries within 30 days after you contact us at: Email: hello@joeandhilde.com
Website: https://joeandhilde.com
Location: North Carolina, United States
Disclaimer
The content on this website is for informational, educational, and creative purposes only. No information presented in any form is a substitute for coaching, therapy, counseling, psychotherapy, medical care, or any other form of professional treatment. Although this site is created and operated by non-licensed and licensed or coaching professionals, no therapeutic, clinical, or provider–client relationship is established by visiting the site, reading content, purchasing digital or other products, or communicating with us. All materials including blog posts, cartoons, worksheets, courses, resources, mental health materials and/or downloadable printables are intended to support self-reflection and general education, not to diagnose or treat any condition. If in need of professional treatment of any kind and/or mental health care, please contact a professional services provider in your area or request a mental health provider at your local Human Services office.
Team Member Appearances and Interviews
This website may feature interviews, creative content, or references involving individuals who hold professional licenses (for example, in mental health, nursing, veterinary medicine, or other fields). Any such appearances, creative content, or references are provided for educational or creative purposes only. They do not represent professional advice, services, or official statements from those individuals or their licensing boards. When these team members or guests appear in cartoons, blog posts, or interviews, they do so as contributors or characters, not as practicing professionals.
No Professional Relationship or Personal Representation
Your use of this website — including reading posts, viewing cartoons, or purchasing digital or other products — does not create a client-provider, therapist-patient, or any other professional relationship. The stories, blog posts, reflections, and illustrations or other data shared here come from personal life experience and opinion, never from any clinical work or professional interactions. Any characters, including “Joe” and “Hilde,” are part of personal storytelling and creative/narrative expression and are never representations of actual people, including but not limited to clients, patients, employers, colleagues, or any professional relationships held by the site’s contributors.
External Links
Our website may include links to third-party websites or resources for your convenience. We are not responsible for the content, accuracy, or privacy practices of those external sites. Following a link to another website is at your own discretion. We encourage you to review the privacy policy and terms of use of any external site you visit.
Contact
If you have any questions about this Disclaimer, please reach out to us:
Email: hello@joeandhilde.com
Website: https://joeandhilde.com
Location: North Carolina, United States